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We're Hiring

Business is good, and our team is expanding. Are you looking for a challenging opportunity to contribute meaningful work alongside a passionate team? Look no further.

We're Hiring

Business is good, and our team is expanding. Are you looking for a challenging opportunity to contribute meaningful work alongside a passionate team? Look no further.

ACCOUNT COORDINATOR, FOODSERVICE

 

Overview:

Imagine you are a seasoned professional executive. Imagine that every day you walk into the office, you know that you have more work to do than you could possibly accomplish. You rely on top-notch consulting firms, suppliers, and vendors to handle important tasks and help you accomplish organizational goals. You often find yourself frustrated by the difficulty you have in receiving reports in a timely and concise manner, or you feel like you have to remind your partners to give you status updates.

You interact with many smart professionals every day, but there is one individual from a particular consulting group who is different. This person takes care of you. This person is proactive – providing you with industry insights and status updates on your projects. This person is responsive – always following up within the same day you reach out. But otherwise, this person generally leaves you alone and needs no hand-holding. You are always struck by this person’s intelligence, thoughtfulness, and warmth. This person makes you look really smart to your boss and will throw together an executive summary for you at a moment’s notice. This person points out details that you sometimes aren’t even aware of. This person remembers your kids’ names, your favorite college football team, and that you have a life goal of visiting every national state park.

 

Enliven is searching for that person—are you that person?

 

The Foodservice Account Coordinator for Enliven exists to take care of and be the conduit of beverage expertise for a broad range of Enliven’s clients – including airports, restaurants, and entertainment and retail properties.

 

But the Account Coordinator is so much more than that. He or she will be obsessed over the details while thinking well on his or her feet. He or she will know how to foster deep relationships with clients and communicate effectively with all levels of the client’s organization, from the front desk to the C-Suite and everything in between. This person will be dedicated to documentation and will understand the importance of keeping all account details updated, accurate, and organized.

 

This person has been described by their peers as a cheerleader, a hustler, thorough, and the type of person you’d want in your close circle of friends. They are incredibly professional, can read a room, and thrive in an unstructured, small business environment. This person is hungry, humble, and smart.

 

Primary Responsibilities:

  • Own day to day management of client relationships; be responsive and eager to serve all key contacts
  • Grow existing accounts from the position of a trusted advisor and expert consultant
  • Advocate for clients; clearly communicate to Enliven team the client’s needs to ensure timely delivery of necessary projects, reports, or requests for information
  • Foster relationships with key beverage company contacts who partner with our clients
  • Take large amounts of information and clearly and concisely translate it for executives
    • Lead or co-lead bi-weekly, monthly, quarterly, and/or annual business reviews with clients (video calls, conference calls, or in-person meetings, depending on the client)
    • Provide each client with a monthly summary email and tracking report that highlights contract performance
    • Respond to real-time requests from clients via email or phone calls
  • Produce “Customer Engagement Highlights” that demonstrate the way that the beverage partnership is being activated for our clients – would include photos, key metrics, and quotes from the client and/or the beverage partner compiled in a PowerPoint format
  • Assist Director of Partnerships, Foodservice in guiding new clients through a long on-boarding process (typical time from contract signature to realized Enliven revenue is 6-to-12 months)
  • Regularly update Enliven’s database, keeping contact information up-to-date and diligently entering notes and information relevant to the client into our CRM

 

Logistics:

  • Will report to the Director of Partnerships, Foodservice
  • Will have or be able to quickly establish a professional home office
  • Will be happy to travel for short stints (usually 1-2 days) to meet with clients, up to 30% of the time
  • Will be able to start work with Enliven as soon as possible
  • Can work from anywhere in the United States, but preference will be given to candidates residing in the greater Nashville metropolitan area or within 3 hours driving distance

 

Some “Must Haves”:

  • Excellent communication skills, including professional writing talent and ability to speak to large groups
  • Experience managing key client relationships at a professional services firm or equivalent
  • Organizational skills; experience with detailed documentation
  • Curious, loves to learn and grow
  • Comfort with a wide variety of tasks
  • Track record of honesty and utmost integrity
  • Self-directed; able to manage time well in a work-from-home environment

 

Benefits Include:

  • $40-45K Base Salary
  • Annual Performance-Based Bonus (Up to 10% of Base Salary)
  • 401(k) with match
  • 2 Weeks Paid Time Off in Year 1 (Increasing to 3 Weeks in Year 2, 4 Weeks in Year 3 and thereafter)
  • 10-12 additional paid holidays per year
  • Health Insurance Package (Medical, Dental, Vision, Long-Term Disability and Life Insurance)
  • Ability to Work Remote
  • Home Office Reimbursement
  • Cell Phone Reimbursement

 

About Enliven:

Enliven helps businesses negotiate and manage exclusive pouring rights contracts (beverage deals) with Coca-Cola, Pepsi, and other major beverage companies. In the process, we bring unprecedented transparency, cost savings, and sponsorship revenue to our clients. Since our founding in 2005, we’ve negotiated over $1 billion savings for many of the largest restaurant chains, hospital systems, theme parks, and airports in the world.

 

Our Culture:

  • We deliver expertise in a very specific niche with refreshing professionalism and surprising transparency. No one in the world does what we do better than we do it.
  • There are no corner offices, and no one’s too important to perform menial tasks.
  • While there is a high degree of training, coaching, collaboration, and feedback, there are no step-by-step guides and there is little hand-holding.
  • We hold each other to high standards.
  • Our clients trust us to deliver knowledge and real business value they cannot get from any other source. They identify us as indispensable advisors.
  • We’re eager, curious, and pragmatic about our work.
  • We’re always learning, exploring new processes and tools, and improving ourselves and our business.
  • We maintain a healthy integration of our work and personal lives. Our lives outside of work are as important as our lives inside it.
  • We enjoy the flexibility of working from home or co-working spaces and excel with little supervision.
  • We’re decent and kind people.
  • At the end of the day, we trust that we’re all exceptionally talented and responsible professionals, so we can relax, cut loose, and avoid bureaucratic red tape.

 

Next Steps:

Apply by completing the form below.