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We're Hiring

Business is good, and our team is expanding. Are you looking for a challenging opportunity to contribute meaningful work alongside a passionate team? Look no further.

We're Hiring

Business is good, and our team is expanding. Are you looking for a challenging opportunity to contribute meaningful work alongside a passionate team? Look no further.

ACCOUNT COORDINATOR, HEALTHCARE

 

Overview:

Imagine you are a seasoned healthcare manager or executive. Imagine that every day you walk into the office, you know that you have more work to do than you could possibly accomplish. You rely on top notch consulting firms, suppliers and vendors to handle important tasks and accomplish organizational goals. You often are frustrated by the difficulty you have in receiving reports in a timely and concise manner, or you feel like you have to remind your partners to give you status updates.

You interact with many smart professionals every day, but now imagine that one individual you work with from a particular consulting group is different. This person takes care of you. This person proactively provides you status updates on your projects and is responsive but leaves you alone otherwise. You are always struck by this person’s intelligence, thoughtfulness, and warmth. This person makes you look really smart to your boss and will throw together an executive summary for you at a moment’s notice. This person is always up to speed on the recent news headlines about your organization and knows when to use this information to analyze or try to affect your work in a meaningful way. This person remembers your kids’ names, your favorite college football team, and that you have a life goal of visiting every national state park.

Enliven is searching for that person—are you that person?

The Account Coordinator for Enliven exists to take care of and be the conduit of beverage expertise for all of Enliven’s Healthcare clients.

But the Account Coordinator is so much more than that. She will be obsessed over the details, while thinking well on her feet. He will know how to foster deep relationships with clients and find ways to meaningfully support and cheer on those key contacts as they develop on in their careers. This person will be dedicated to documentation and will understand the importance of keeping all account details updated, accurate, and organized.

This person has been described by her peers as a cheerleader, a hustler, thorough, and the type of person you’d want in your close circle of friends. He is incredibly professional, can read a room, and thrives in an unstructured, small business environment. This person is hungry, humble, and smart.

 

Primary Responsibilities:

  • Own all healthcare client relationships; be responsive and eager to serve all key contacts
  • Close new business and grow existing accounts from the position of a trusted advisor and expert consultant
  • Advocate for clients; clearly communicate to Enliven team the client’s needs to ensure timely delivery of necessary projects, reports or requests for information
  • Foster relationships with key beverage company contacts who partner with our clients
  • Take large amounts of information and clearly and concisely translate it for executives
    • Lead monthly, quarterly and/or annual business reviews with client (video calls, conference calls, or in-person meetings, depending on the client)
    • Provide each client with a monthly summary email and tracking report that highlights contract performance
    • Respond to real-time requests from clients via email or phone calls
  • Regularly update Enliven’s database keeping contact information up-to-date and diligently entering notes and information relevant to the client into our CRM
  • Guide new clients through a long on-boarding process (typical time from contract signature to realized Enliven revenue is 6-to-12 months)

 

Logistics:

  • Will report to the Healthcare Practice Leader
  • Will need to have or be able to quickly establish a professional home office
  • Will live in the greater Nashville metropolitan area or within 3 hours driving distance.
  • Will be happy to travel for short stints (usually 1-2 days) to meet with clients, up to 30% of the time.
  • Will be able to start work with Enliven as soon as possible.

 

Some “Must Haves”:

  • Experience managing key client relationships at a professional services firm or equivalent
  • Experience with detailed documentation and updating a CRM that shared by multiple users
  • Excellent communication skills, including professional writing talent and ability to speak to large groups
  • Curious, loves to learn and grow
  • Track record of honesty and utmost integrity
  • Self-directed; able to manage time well in a work-from-home environment

 

Benefits Include:

  • $40-45K Base Salary
  • Annual Performance-Based Bonus (Up to 10% of Base Salary)
  • 401(k) with match
  • 2 Weeks Paid Time Off in Year 1 (Increasing to 3 Weeks in Year 2, 4 Weeks in Year 3 and thereafter)
  • 10-12 additional paid holidays per year
  • Health Insurance Package (Medical, Dental, Vision, Long-Term disability and Life Insurance)
  • Ability to Work Remote
  • Home Office Reimbursement
  • Cell Phone Reimbursement

 

About Enliven:

Enliven helps hospitals, airports, restaurants and other large property owners negotiate and manage exclusive pouring rights contracts (beverage deals) with Coca-Cola, Pepsi, and other major beverage companies. In the process, we bring unprecedented transparency, cost savings and sponsorship revenue to our clients. Since our founding in 2005, we’ve negotiated on behalf of over 825 hospitals (including three of the top 4 IDN’s in the US), have represented many of the largest and most recognized restaurant chains in the world (over 20,000 units), and are pioneering some of the first beverage deals in the aviation industry (currently representing 4 properties around the world).

 

Our Culture:

  • We deliver expertise in a very specific niche with refreshing professionalism and surprising transparency. No one in the world does what we do better than we do it.
  • There are no corner offices, and no one’s too important to perform menial tasks.
  • While there is a high degree of training, coaching, collaboration and feedback, there are no step-by-step guides and there is little hand-holding.
  • We hold each other to high standards.
  • Our clients trust us to deliver knowledge and real business value they cannot get from any other source. They identify us as indispensable advisors.
  • We’re eager, curious, and pragmatic about our work.
  • We’re always learning, exploring new processes and tools, and improving ourselves and our business.
  • We maintain a healthy integration of our work and personal lives. Our lives outside of work are as important as our lives inside it.
  • We enjoy the flexibility of working from home or from co-working spaces and excel with little supervision.
  • We’re decent and kind people.
  • At the end of the day, we trust that we’re all exceptionally talented and responsible professionals, so we can relax, cut loose, and avoid bureaucratic red tape.

 

Next Steps:

Apply by completing the form below.